General terms — Business clients

These terms apply to services ordered for professional purposes. The quotation, purchase order or specific terms describe the project and prevail in the event of conflict.

Business prices are stated in euros excluding VAT unless otherwise indicated. VAT and expressly accepted expenses are added to the invoice. Work outside the agreed scope requires an additional agreement.

An order becomes firm when the contractual documents have been accepted in writing and any required deposit has been paid. Due dates appear on the quotation or invoice. Belgian law and the applicable contractual documents govern late payment.

Starter, Growth and Scale subscriptions cover the agreed monthly volumes. The initial commitment is three months, after which the collaboration continues monthly under the termination rules in the specific terms. Vehicles exceeding the plan are charged at the stated rate.

Unless adapted by the brief, recurring automotive production comprises 24 standardised views, 12 creative images and an interactive exterior 360° view. Coordination includes the initial brief, planning, organised naming and one set of light adjustments.

Light adjustments include cropping, brightness, format and file naming. A new creative direction, substantial modification or additional shoot requires a quotation.

The standard business delivery time is three business days after all required elements have been received. Priority delivery within 24 business hours is optional and subject to availability and written confirmation.

The client provides vehicles, people, access details, brand constraints and formats on time. Vehicles arrive clean, dry and ready to photograph. Any external cleaning service remains legally independent from the studio service.

Granted rights are limited to the media, territories, duration and purposes stated in the quotation. No rights in RAW, original or working files are transferred. The client remains responsible for third-party rights in materials it supplies.

Identifiable people, registration plates and confidential information must be flagged. unPacte Studio may use the project in its portfolio or communications only under the applicable separate authorisation, which is identical for every client category.

Each party protects confidential information and uses it only for the project. Liability is assessed by reference to proven direct loss and mandatory law. The parties first seek an amicable solution. Belgian law applies; the competent court is specified in the specific terms.